Hello,
Installed a new panel 3 months ago, basic kentec Sigma, five zones all pretty straight forward. Panel has worked great and been weekly tested on site by owner. Last night got a call that panel is showing Mains Fault, went to site and they had a voltage spike which has blown all the transformers on there down lights and damaged some fridges/freezers. The main fuse was blown and the battery fuse on the panel at the back also gone, replaced the fuses and the batteries but now shows Batt fail.
When mains power connected but no BATT the green LED does not function(Voltage is there) when BATT connected the green LED comes on.
I know the rectifier is gone and I think the transformer also, would it be wise to try and change these parts or new panel the better option.
They are looking for it to be replaced on warranty(Can't see that happening)
Should the main fuse not stop the electronic components from damage when faults occur? Or do they only prevent over current faults as opposed to excess voltage.
Thanks.
Installed a new panel 3 months ago, basic kentec Sigma, five zones all pretty straight forward. Panel has worked great and been weekly tested on site by owner. Last night got a call that panel is showing Mains Fault, went to site and they had a voltage spike which has blown all the transformers on there down lights and damaged some fridges/freezers. The main fuse was blown and the battery fuse on the panel at the back also gone, replaced the fuses and the batteries but now shows Batt fail.
When mains power connected but no BATT the green LED does not function(Voltage is there) when BATT connected the green LED comes on.
I know the rectifier is gone and I think the transformer also, would it be wise to try and change these parts or new panel the better option.
They are looking for it to be replaced on warranty(Can't see that happening)
Should the main fuse not stop the electronic components from damage when faults occur? Or do they only prevent over current faults as opposed to excess voltage.
Thanks.